Legal documents

Privacy policy

This policy explains how ITWARD handles personal data in accordance with the General Data Protection Regulation (GDPR) and the Brazilian General Data Protection Law (LGPD).

Updated on 5 November 2026

Who we are

ITWARD is a technology consultancy working in Brazil and Portugal. For privacy matters, contact [email protected].

Data we collect

We collect the data you voluntarily provide in the contact form — name, email, company, phone, country, service of interest and message — plus basic technical access data such as IP address and browser for security and diagnostics.

Purposes

We use the data to reply to your contact, prepare proposals, deliver contracted services, maintain website security and improve the browsing experience. We do not sell profiles.

Legal bases

Processing may rely on your consent, performance of a contract or pre-contractual steps, compliance with a legal obligation, or the legitimate interest of maintaining site security and operation.

Sharing

Data may be processed by hosting, email and analytics providers, always with limited purpose and security measures. We do not sell personal data.

Retention

Contact messages are kept for as long as necessary to reply and document the commercial relationship. Technical logs have limited retention. Data may be deleted earlier upon request where there is no legal retention obligation.

Your rights

You may request access, correction, deletion, portability, information about sharing and withdrawal of consent. In Brazil the authority is ANPD; in Portugal it is CNPD. To exercise your rights, email [email protected].

Security

We apply technical and organisational measures proportionate to risk, including access control, encryption in transit, backups and monitoring. No system is absolutely immune to incidents; if they occur, we act in accordance with applicable law.

Cookies

The site uses essential cookies and, with consent, analytics cookies. See the cookie policy for details and preference management.

Changes and contact

This policy may be updated. The revision date is shown at the top. Questions can be sent to [email protected].